News

  • A Brother and Sister Received Different Levels of Eligibility - Since the Systems are (Still) Not Synchronized (21.2.24)

    21/2/2024

    The Department for the Encouragement of Parental Employment granted parents the maximum subsidy level for their toddler daughter, but for her brother it ...

     
  • The State Comptroller and Ombudsman Publishes a Special Report: The Public Complaints in the First Weeks of the "Swords of Iron" War (19.12.23)

    19/12/2023

    1,329 inquiries were received by the Ombudsman Office during the first 43 days of the Swords of Iron war – the majority of which concerning the ...

     
  • Following Intervention of Ombudsman's Office: Discharged Patient Received Assistance (4.12.23)

    4/12/2023

    A patient of Soroka Medical Center from Ofakim, who had been injured by terrorists, spoke to the State Comptroller and Ombudsman. A staff member of the ...

     
  • Englman in the South: "The Office of the State Comptroller and Ombudsman is at the service of the residents, the wounded and the evacuated in the realization of their rights" (15.10.23)

    15/10/2023

    State Comptroller Matanyahu Englman, last Thursday (12.10.23) visited the Soroka hospital in Beer-Sheva, the Merhavim Regional Council and Netivot – at ...

     
  • ​The Ombudsman at the Office of the State Comptroller Has Opened a Hotline to Assist Residents of the South (12.10.23)

    12/10/2023

    The Office of the State Comptroller and Ombudsman have recently begun to operate a hotline for assistance to the population in receiving a response from ...

     
  • Due to the ongoing security situation, the Office of the Ombudsman will operate telephone services daily (8/10/2023)

    8/10/2023

    The telephone service will operate from 8 AM to 4 PM. The Be'er Sheva reception bureau of the Office of the Ombudsman is open to the public. The other ...

     
  • One-day closure of the Office of the Ombudsman's Haifa reception bureau on 14 September 2023

    13/9/2023

    On Thursday, 14 September 2023 there will be no reception of the public at the Office of the Ombudsman's Haifa reception bureau.

     
  • One-day closure of the Office of the Ombudsman's reception bureaus on Sunday, 10 September 2023

    6/9/2023

    On Sunday, 10 September 2023 there will be no reception of the public at the Office of the Ombudsman's reception bureaus (Jerusalem, Tel Aviv, Haifa, Lod ...

     
  • Story of a Complaint: Arrived for his practical driving test - and discovered that the examiner was not there (20.7.23)

    20/7/2023

    Following the investigation of the Office of the Ombudsman, which disclosed that the examiner had cancelled the driving test for no good reason, the ...

     
  • Reception bureaus of the Israel Ombudsman in Haifa, Tel Aviv, Nazareth and Be'er Sheva will be closed to the public on July 9, 2023

    6/7/2023

    On Sunday July 9, 2023, the reception bureaus of the Office of the Israel Ombudsman in Haifa, Tel Aviv, Nazareth and Be'er Sheva will be closed to the ...

     
  • Ombudsman Day in the Knesset: Comptroller Englman launched the Public Service Index (21.6.23)

    21/6/2023

    The State Comptroller and Ombudsman announced that the Index will rate the service provided by the key public bodies, and will include surprise ...

     
  • Story of a Complaint: Unreasonable delay in the handling of an application for early retirement on grounds of medical condition (20.6.23)

    20/6/2023

    Following the intervention of the Office of the Ombudsman, it was decided to pay the teacher a retirement-adaptation grant for the months in which she ...

     
  • One-day closure of Office of the Ombudsman's Nazareth reception bureau – 15.6.23 (12.6.23)

    12/6/2023

    On Thursday, 15.6.23, there will be no reception of the public at the Nazareth reception bureau of the Office of the Ombudsman

     
  • Cracking the Challenge: The Office of the Ombudsman held the First Hackathon of its kind (18.5.23)

    18/5/2023

    The Office of the Ombudsman invited students from all over the country and from different disciplines to propose technological solutions which would ...

     
  • Story of a Complaint: Advancing development works in open public area (17.5.23)

    17/5/2023

    Following the intervention of the Office of the Ombudsman, the development works in a public area were advanced, and a garden was built for the benefit ...

     
  • Story of a Complaint: Giving a little extra (4.5.23)

    4/5/2023

    Following the intervention of the Office of the Ombudsman, the timing of the automatic lights-off mechanism in a public housing building, occupied by ...

     
  • Story of a Complaint: Credit points - for whosoever needs them (4.5.23)

    4/5/2023

    Following the intervention of the Office of the Ombudsman, the Israel Tax Authority voluntarily changed the identity of the person entitled to income tax ...

     
  • Story of a Complaint: Pupils also have the right to choose (24.4.23)

    24/4/2023

    Following the Office of the Ombudsman's inquiry, the school's procedures were clarified, and a pupil was allowed to major in the subject of his choice

     
  • The Office of the Ombudsman's Activity for the Benefit of Older Persons Represented Israel in the UN Discussions (4.4.23)

    4/4/2023

    At the opening session of the UN Assembly (3.4.23), the Director of the Office of the Ombudsman, presented the special report published by the State ...

     
  • Pesach (Passover) Holiday Notice (4.2.23)

    2/4/2023

    The regional offices of the Office of the State Comptroller and Ombudsman will be closed for the festival of Pesach (Passover) from Wednesday 5.4.23 to ...