Addresses, Telephone numbers and Office hours

Addresses, Telephone numbers and  Office hours of the Ombudsman’s offices:

​​​

​Do you require assistance in dealing with public
bodies during the state of emergency?

The Office of the State Comptroller and Ombudsman's
designated hotline at your service:
02-6665199
and on Whatsapp at the number: 050-3995422
​The hotline operates Sunday to Thursday from 8:00 to 17:00​​​​

Complaints in writing can be submitted in person, through the mail or via fax to one of the addresses below.

When submitting a complaint, please sign it and provide your name and address. If you would like to submit your complaint orally or consult with someone about an issue, please visit one of the offices listed below during office hours. There is also a complaint form, for your use, which can be submitted through email to: ombudsman@mevaker.gov.il.

 

​Address
​Office Hours
​ Telephone #Email Address
​Jerusalem
2 Mevaker Hamedina,
(next to the cinema city)
POB 1081
Zip Code 9101001
​ Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00 
​02-666-5000 ombudsman@mevaker.gov.il
​Tel Aviv
19 Ha’arba, Hatichon Tower
POB 7024
Zip Code 6107001
​ Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00 
​03-684-3555 ombudsman@mevaker.gov.il
​Haifa
12 Hassan Shukri, Hadar
POB 4394
Zip Code 3104301
​ Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00 
​04-864-9748 ombudsman@mevaker.gov.il
​Nazareth
85 Paulus Hashishi,
Hamercaz Halavan
POB 50400
Zip Code 1616202 
 
​Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00 
​04-645-5050 
​Beer Sheva
8B Henrietta Szold, Rasco City Building
POB 599
Zip Code 8410402 
 
​Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00
​ 08-623-2777 
Lod
1 Shederot Haziyonut, Hakeysar Building
POB 727
Zip Code 7110603 
 
​Sunday – Thursday
9:00 – 13:00
Wednesday, also:
15:00 – 17:00
​ 08-946-5566