News

  • An International Webinar on the worldwide effect of COVID-19 was held at the initiative of the Office of the ISRAEL Ombudsman in the State Comptroller's Office

    14/12/2020

    The first international webinar revealed systemic weaknesses in various countries arising from the coronavirus crisis. From treatment of the needy, ...

     
  • State Comptroller and Ombudsman, Matanyahu Englman, Attends 13th Conference on Mediation

    14/12/2020

    State Comptroller and Ombudsman opened the session on the subject of mediation as an instrument for resolving complaints of the public, and underscored ...

     
  • International Webinar: "Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic"

    16/11/2020

    Invitation to an International Webinar for Colleagues: Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic

     
  • Update on reception arrangements following the spread of coronavirus

    28/7/2020

    From 27.7.20 and until further notice, the reception bureaus of the Office of the State Comptroller and Ombudsman will be closed to the public

     
  • The state comptroller and ombudsman visited the office of the ombudsman's branch in Nazareth and met with the mayor of Nazereth Ali Salam

    22/7/2020

    In the meeting the activities, challenges and long term plans of the municipality of Nazereth, the largest arab city in northern Israel, were presented ...

     
  • At the service of the citizens, even in times of crisis

    22/7/2020

    The Office of the Ombudsman continues to assist citizens even during the coronavirus crisis

     
  • An MRI for a disabled person was approved due to the intervention of the office on the ombudsman

    22/7/2020

    The complainant, a person with a disability rating from the ministry of defense, requested an MRI from the health fund "Clalit". Clalit referred the ...

     
  • "The Ombudsman in the Community" - Programme for promoting rights of populations deserving special attention

    22/7/2020

    State Comptroller and Ombudsman Englman launched the programme "The Ombudsman in the Community" for promoting the rights of populations deserving special ...

     
  • Office of the Ombudsman: Sharp increase in number of complaints about Medical Cannabis Unit

    19/7/2020

    New data of the Office of the State Comptroller and Ombudsman show that in the course of 3 years there was a 600% increase in the number of complaints ...

     
  • Story of a complaint: Update of directives for travellers wearing pacemakers

    19/7/2020

    Following the Ombudsman's investigation, the Airports Authority updated the directives for travellers wearing pacemakers

     
  • The tests went missing – the complainant stayed in quarantine unnecessarily for a month

    4/6/2020

    To date, the Office of the Ombudsman has received over 1,000 complaints relating to the coronavirus crisis. This week, the reception bureaus reopened ...

     
  • The Ombudsman Hosts: A well-attended conference on the matter of clarifying complaints about the public sector in Israel

    19/11/2019

    The State Ombudsman held a conference called “Multidimensional Protection of Social Rights in Israel” in which everyone in the public sector in Israel ...

     
  • Notice of Temporary Closure

    10/10/2019

    The offices of the State Comptroller and Ombudsman will be temporarily closed during Sukkot Sunday 13.10.19 to Monday 21.10.19

     
  • The Office of the Ombudsman lends a hand to the elderly

    1/10/2019

    The Office of the Ombudsman receives annually many complaints from the community of senior citizens. The Ombudsman places great importance on these ...

     
  • Story of a complaint to mark the start of the school year

    11/9/2019

    The Office of the State Comptroller and Ombudsman assists parents and children in educational issues throughout the year

     
  • International Youth Day

    20/8/2019

    The activity of the Office of the State Comptroller and Ombudsman to mark International Youth Day

     
  • Following the intervention of the Ombudsman a new procedure was formulated protecting the rights of job seekers in the Employment Service

    20/8/2019

    The procedure is designed to protect the dignity and rights of job seekers referred to training programmes run by private employers

     
  • Public message

    18/7/2019

    The reception desk of the Office of the Ombudsman in Kiryat Shmona has closed down

     
  • Publication of Annual Report 45 of the Office of the Ombudsman for the year 2018

    14/7/2019

    On 24.06.2019, the State Comptroller and Ombudsman presented Annual Report no. 45 of the Office of the Ombudsman for the year 2018

     
  • "Blind Day" - Day of awareness and empathy with the blind and visually impaired in Israel

    11/6/2019

    Sari Jbara, Adv., blind from the age of 10, tells about his work at the Office of the Ombudsman