Complaints in writing can be submitted in person, through the mail or via fax to one of the addresses below.
When submitting a complaint, please sign it and provide your name and address. If you would like to submit your complaint orally or consult with someone about an issue, please visit one of the offices listed below during office hours. There is also a complaint form, for your use, which can be submitted through email to: ombudsman@mevaker.gov.il.
Jerusalem 2 Mevaker Hamedina, (next to the cinema city) POB 1081 Postal Code 9101001 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 02-666-5000 | 02-666-5204 |
Tel Aviv 19 Ha’arba, Hatichon Tower POB 7024 Postal Code 6107001 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 03-684-3555 | 03-685-1512 |
Haifa 12 Hassan Shukri, Hadar POB 4394 Postal Code 3104301 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 04-864-9748 | 04-864-9744 |
Nazareth 85 Paulus Hashishi, Hamercaz Halavan POB 50400 Postal Code 1616202 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 04-645-5050 | 04-645-5040 |
Beer Sheva 8B Henrietta Szold, Rasco City Building POB 599 Postal Code 8410402 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 08-623-2777 | 08-623-4343 |
Lod 1 Shederot Haziyonut, Hakeysar Building POB 727 Postal Code 7110603 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00
| 08-946-5566 | 08-946-5567 |